铁路企业管理论坛丛书编委会编. (2011). 2011高铁客运与服务质量: 2011 high-speed railway passnger transport and service quality. 中国铁道出版社.
Citação norma Chicago铁路企业管理论坛丛书编委会编. 2011高铁客运与服务质量: 2011 High-speed Railway Passnger Transport and Service Quality. 中国铁道出版社, 2011.
Citação norma MLA铁路企业管理论坛丛书编委会编. 2011高铁客运与服务质量: 2011 High-speed Railway Passnger Transport and Service Quality. 中国铁道出版社, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.