铁路企业管理论坛丛书编委会编. (2011). 2011高铁客运与服务质量: 2011 high-speed railway passnger transport and service quality. 中国铁道出版社.
Chicago (17e ed.) Bronvermelding铁路企业管理论坛丛书编委会编. 2011高铁客运与服务质量: 2011 High-speed Railway Passnger Transport and Service Quality. 中国铁道出版社, 2011.
MLA (8e ed.) Bronvermelding铁路企业管理论坛丛书编委会编. 2011高铁客运与服务质量: 2011 High-speed Railway Passnger Transport and Service Quality. 中国铁道出版社, 2011.
Let op: Deze citaties zijn niet altijd 100% accuraat.