马森·达芬 & 金冰茹. (2008). 151个对待问题员工的快捷方法: 151 quick ideas to deal with djfficult people. 新世界出版社.
Lua i Stíl Chicago (17ú heag.)马森·达芬 agus 金冰茹. 151个对待问题员工的快捷方法: 151 Quick Ideas to Deal with Djfficult People. 新世界出版社, 2008.
Lua MLA (8ú heag.)马森·达芬 agus 金冰茹. 151个对待问题员工的快捷方法: 151 Quick Ideas to Deal with Djfficult People. 新世界出版社, 2008.
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